Reaching us
Email support@trybrief.ai. We read everything that comes in and aim to reply quickly.
What to include
The more of this you can tell us up front, the fewer round trips it takes:
- What you were trying to do, and what happened instead
- Where you were — the web app, the iOS app, or a connected assistant like Claude or ChatGPT
- The account email you sign in with
- Roughly when it happened, so we can find it in the logs
Screenshots help. If something looks wrong in a briefing or a work item, send the screenshot rather than retyping it — we can usually trace it straight back.
Managing your account
To delete your account and the data associated with it, see Delete your account and data.