Support
Guides and answers for setting up Brief, connecting your tools, and getting the most out of it.
How to sign in, what happens during your first sync, when your first briefing arrives, and how to invite teammates.
Every system Brief syncs from, what it takes from each one, and the minimum set worth connecting.
How to reach the Brief team and what to include so we can help quickly
How to export your data, and exactly what happens when you delete your account.
The three briefing types Brief produces, when each one arrives, and where you can read it.
The difference between a skill and an agent, the named skills you can invoke, and prompts that show what to ask.
Reach your Brief context from the AI assistant you already use. Setup steps for ChatGPT web, ChatGPT desktop, and Claude.
Why archiving beats deleting, how Brief builds your contact map, and what happens when a sync service strips your attendee list.
What the Google "access blocked" error means, and the steps a Google Workspace super admin follows to allowlist Brief.
What to send your Microsoft administrator when your tenant requires admin consent before you can authorize Brief.
No human at Brief can read your context. How that is enforced in architecture rather than policy.
What Google's extra confirmation screens mean while Brief completes app verification, and how to work through them.
The four capability areas: briefings, the Knowledge Graph, chat and agent actions, and search across everything you connect.
Two ways to delete your Brief account — from the app, or by email — and what is removed when you confirm.
Most of my day happens inside an AI assistant that starts every session knowing nothing about my work. In this video I connect Brief to it as a custom connector, ask what moved overnight and what to work on next, then close a commitment out from inside Claude without opening Brief.
I have used AI tools that never forget a word I say, so an old preference still gets weighed like something I said this morning. Brief works the other way. In this video I teach it a few things on camera, watch a rule I just set reshape a real meeting prep, then hand memory to an agent that preps me every morning on its own.
Your tools record what you start. None record what finished. This video has Brief build your weekly status report from what closed and what slipped, then run it as an agent every Friday on its own, rescheduled just by asking.
Chat is the part people ask about most. This longer look shows it prepping a high-stakes meeting: surfacing a buried commitment, connecting threads, and drafting a reply in your voice. Nothing sends without you.
Action items get buried in email and chat. Brief reads your communications, recognizes the commitments, and suggests tasks. Accept one and it syncs to Slack Lists, Todoist, Google Tasks, or Microsoft To Do.
Executives reconstruct context before every meeting. Brief handles it with chat. Ask who you're meeting with. Get open threads, commitments, and relationship history.
Brief built its app around user feedback. Act-first design surfaces what needs your attention before you go looking for it.